Shipping & Delivery Policy
Last Updated: December 01, 2025
This Shipping & Delivery Policy outlines how DMS Trading Company processes, ships, and delivers orders of agro and agricultural products. By placing an order with us, you agree to the terms mentioned below.
1. Shipping Coverage
DMS Trading Company currently ships products across India. We work with trusted logistics partners to ensure safe and timely delivery.
2. Order Processing Time
Orders are processed within 1–2 business days after successful payment confirmation.
Orders are not processed on Sundays or national/public holidays.
3. Shipping & Delivery Timeline
Orders are generally dispatched within 2–6 business days from the date of order confirmation.
Estimated delivery time is 6–10 business days, depending on delivery location, courier partner, weather conditions, and regional accessibility.
4. Shipping Charges
Shipping charges, if applicable, are clearly displayed at checkout before payment.
Any free-shipping offers or promotions will be applied automatically as per the terms mentioned on the website.
5. Order Tracking
Once your order is dispatched, shipment tracking details will be shared via email or SMS, enabling you to track your order status online.
6. Possible Delivery Delays
While we aim to meet delivery timelines, delays may occur due to circumstances beyond our control, such as:
- Weather conditions
- Courier or transportation delays
- Remote or restricted delivery locations
- Natural or logistical disruptions
DMS Trading Company is not responsible for delays caused by third- party logistics providers.
7. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate and complete shipping details at the time of order placement.
In cases of incorrect address, failed delivery attempts, or refusal to accept delivery, additional re-shipping or handling charges may apply.
8. Need Help?
For shipping or delivery-related questions, please contact our support team: